•options: Bomgar Remote Access services (EOL), AXIS Camera visual support (EOL)
Data silos make troubleshooting of an incident or diagnosing performance issues much harder. Also because most vendors seem to have a hard time sharing their status and performance data (cold-water-fear) with the customer and/or with the other parties involved in a production-chain, all at the expense of the end user. That is why we introduced a kind of logbook that can be used for incidents outside the scope of eRemote and that covers e.g. status and performance information presented in a timeline. The logbook functionality gives you a better insight and interpretation in status and performance trend information e.g. timelines, see below:
An independent* private cloud service in The Netherlands for(* = independent from any major cloud technology companies for over 20 years)
industrial Observability & operational intelligence WITH A GLOBAL REACH
For over 20 years, eRemote has been a small, yet fully independent Dutch private cloud service for IT&OT monitoring and management. Our mission was and still is: "Indepented, not to be the biggest, but to be the best" in technology, service and support.
•Options: Bomgar Remote Access Services, AXIS Camera Remote Visual Support Kit
‘REMOTE-TO-THE-MAX’
Powered by: Splunk> Enterprise [Cisco ] + KepWare Server [PTC]
An independent* private cloud service in The Netherlands for(* = independent from any major cloud technology companies for over 20 years)
industrial Observability & operational intelligence WITH A GLOBAL REACH
For over 20 years, eRemote has been a small, yet fully independent Dutch private cloud service for IT&OT monitoring and management. Our mission was and still is: "Indepented, not to be the biggest, but to be the best" in technology, service and support.